Support
Welcome to Whittle support. Most questions are answered below — if yours isn’t, contact us at the bottom of this page.
Frequently asked questions
My app preview shows a blank page or an error
Your apps are served by a small server that runs inside Whittle on your device.
- Close the preview and open the app again from your library.
- If that doesn’t help, fully close Whittle (swipe it away from recent apps) and relaunch it.
- If one specific app is broken, open it in the editor — a
JavaScript error in
app.jscan make a page render blank. The editor highlights syntax problems.
Reminders / notifications from my app don’t fire
- Check that notifications are allowed for Whittle in your device’s system settings (Settings → Notifications).
- Check that the reminders capability is enabled for that specific app inside Whittle’s app settings.
- On Android, battery-saver or “app hibernation” settings can delay or block scheduled reminders; exclude Whittle from battery optimization if reminders matter to you.
I pasted a result from ChatGPT/Claude but nothing was imported
When using an AI assistant:
- Copy the entire response, including the full code blocks — a partial copy can’t be imported.
- Return to Whittle and use the import/paste action on the screen you started from; Whittle reads the result from your clipboard.
- Some devices clear the clipboard after a short time or restrict clipboard access in the background. Paste soon after copying, and make sure Whittle is allowed to read the clipboard when you tap import.
I reinstalled the app and my apps are gone
Whittle stores everything only on your device — there is no account and no cloud backup. Uninstalling the app deletes your apps and their data, and we have no way to recover them. Before uninstalling or switching devices, export or share anything you want to keep.
Which languages does Whittle support?
The app interface is available in 30 languages and follows your device’s language setting. The AI assistants understand prompts in most major languages, though results are generally strongest for English prompts.
Contact us
Still stuck, found a bug, or have a feature request?
→ Report an issue or share an idea (Google Form)
You can also reach the same form from inside the app: Settings → Send feedback.
The form takes about a minute. Please include:
- Your device model and OS version (e.g., “Pixel 8, Android 15” or “iPhone 15, iOS 19”),
- What you were doing when the problem happened,
- What you expected vs. what actually happened.
Prefer email, or want to send a screenshot? Reach us at 1008hertz@gmail.com.
Please don’t include passwords or API keys in your report.
See also: Privacy Policy · Terms of Use